Privacy policy
I. General rules
1. We are committed to safeguarding the privacy of our website DELTACO.LV (further named DELTACO) and our visitors (further named you); in this policy we explain how we will treat your personal information.
2. The use, disclosure, retention and safety of your personal information is set by this Privacy Policy. Secured under the personal data protection act and other laws set by the of the Republic of Lithuania.
3. Personal information submitted to DELTACO through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4. DELTACO follows these personal information management principles:
4.1. Personal information is collected according to defined and legitimate purposes.
4.2. Personal information is handled accurately and fairly.
4.3. We may use your personal information to:
4.3.1.1. Individual accepts Privacy Policy terms and conditions
4.3.1.2. Contract is concluded or executed when the subject is one of the parties.
4.3.1.3. To the extent that we are required to do so by law.
4.3.1.4. We may disclose your personal information to the third party in connection with legal proceedings.
4.4. Personal information is updated regularly.
4.5. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
4.6. Only legally obliged employees of DELTACO handle personal information.
4.7. All data of personal information management is confidential.
4.8. State Data Protection Inspectorate will be informed about the processing of personal information.
5. Online shop can be used by:
5.1. Every socially active individual not younger than 18 years.
5.2. Under aged people (14-18 years old) who have their parents, adoptive parents or guardians consent, except the cases where under aged person can freely dispose his/her own earnings or scholarships.
5.3. Legal entities.
5.4. Representatives of all individuals mentioned above.
6. Please note that we will use cookies on your computer or device so that our website is user-friendly and works efficiently. Cookies are used to recognize you as a previous user and to collect information, such as, the number of site visits. You can always review or delete the information that cookies store at any point in time. You also have the right to disagree that the cookies are used on your computer or device, however, please keep in mind that as a result some of the website features might not work properly. It is assumed by default that you agree to our cookie policy whenever you are using our online shop. You can change your cookie policy by editing your browser settings or please contact us in case you need any help.
II. Collecting personal information
7. We may use your personal information (name; age; phone number; email & other personal information written in the registration form) to:
7.1. Supply to you services purchased through our website.
7.2. Send you financial documents (invoices, checkouts)
7.3. Deal with enquiries and complaints related to delivery.
7.4. Enable your use of the services available on our website.
7.5. Send you direct marketing communications relating to our business.
8. During your registration to DELTACO webshop you must provide correct information.
9. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
10. Collect statistical information about our users, purchase history (but those third parties will not be able to identify any individual user from that information
III. Disclosing information to third parties
11. DELTACO may disclose personal information to third parties when:
11.1. For the purposes in section 4 & 6.
11.2. To the extent that we are required to do so by law.
IV. Updating information
12. Please let us know if the personal information that we hold about you needs to be corrected or updated.
V. Your rights
13. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
13.1. We may withhold personal information that you request to the extent permitted by law.
13.2. Refuse of any use of your personal information.
14. DELTACO has 30 calendar days, calculating from the submission of your request, to provide an official answer regarding your personal data management. Only written requests are acceptable and can be sent to the following email: help@deltaco.lv or by post: DELTACO, MakesYouLocal, Kr. Valdemāra iela 16, LV-1010, Rīga
VI. Amendments
15. DELTACO may update this policy from time to time by publishing a new version on our website.
16. Updates or changes of privacy policy become valid from the day they are posted in the system.
17. If you disagree with the new changes of Privacy Policy you can refuse to accept it (by email help@deltaco.lv, or by post DELTACO, MakesYouLocal, Kr. Valdemāra iela 16, LV-1010, Rīga) with the condition that you lose all rights to use the online shop services.
18. If you continue using our services after Privacy Policy updates or changes, it is understood as your acceptance to the new regulations.